Recently, one of our pastors received a pop-up warning on his computer that said something about Windows being broken and that he needed to contact a Microsoft support person immediately, giving him a phone number to do just that. Unfortunately, it was a scam. He allowed them to access his computer where they did major damage to Windows and then demanded money to “fix” his computer. Fortunately, he got suspicious at this point and decided to call us before he went further. It took a few hours, but we were able to repair most of the damage and get him running again. It could have been much worse.
So, we’d like you to be aware that Microsoft never initiates contact with computer users to fix a computer. They won’t pop up a warning window on the computer. They won’t call you on the phone. They won’t email you. So if someone does these things claiming to be Microsoft, you can assume it’s a scam.
If you suspect you might already be infected with something, make sure your antivirus is up-to-date and scan your computer. To go further, download the free program Malwarebytes AntiMalware from www.malwarebytes.org/downloads/ and scan your computer with that. You can assume everything it finds is good to remove. And if you as a pastor or treasurer need help beyond that, feel free to call our IT help desk at (626) 650-2340 or (800) 350-4466.